Shipping policy

Effective Date: 12 June 2026

Welcome to Faruque's Gift Shop. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order through our website.

By placing an order with us, you agree to the terms outlined below.

1. Shipping Destination

We currently ship within the United States.

Orders placed with shipping addresses outside our service area may not be accepted.

2. Order Processing Time

Orders are typically processed within:

1–2 Business Days

Processing Days: Monday – Friday

Orders are not processed, shipped, or delivered on weekends or public holidays.

Once your order has been processed, it will be prepared for shipment and transferred to a shipping carrier.

3. Order Cut-Off Time

Daily Cut-Off Time: 5:00 PM (ET)

Orders placed:

  • Before 5:00 PM (ET) may begin processing on the same business day

  • After 5:00 PM (ET) will generally begin processing on the next business day

4. Shipping Cost

A flat shipping fee of $9.99 USD applies to all orders shipped within the United States.

Shipping charges are displayed during checkout before payment is completed.

5. Transit Time

After shipment, estimated delivery time is:

4–5 Business Days

Delivery times may vary depending on destination, carrier operations, weather conditions, holidays, or other circumstances beyond our control.

6. Total Estimated Delivery Time

Estimated delivery time includes both processing and transit periods:

  • Processing Time: 1–2 Business Days

  • Transit Time: 4–5 Business Days

Estimated Total Delivery Time: 5–7 Business Days

7. Shipping Carriers

Orders may be shipped using one or more delivery providers depending on package size, destination, and operational requirements.

The carrier used for your order may vary.

8. Shipping Confirmation & Tracking

Once your order has been dispatched:

  • A shipping confirmation email may be sent

  • Tracking information will be provided when available

  • Tracking updates are provided by the shipping carrier

Please allow time for tracking information to become active after shipment.

9. Shipping Address Responsibility

Customers are responsible for providing complete and accurate shipping information during checkout.

Please verify:

  • Recipient name

  • Street address

  • Apartment or unit number (if applicable)

  • City

  • State

  • ZIP code

  • Contact information

Incorrect or incomplete information may result in shipping delays, delivery issues, additional charges, or returned packages.

10. Address Changes

If you need to update your shipping address, please contact us as soon as possible.

Address changes may only be possible before an order enters processing.

Once an order has been shipped, address modifications may not be available.

11. Delivery Delays

Deliveries may occasionally be delayed due to:

  • Weather conditions

  • Carrier operational issues

  • High shipping volumes

  • Public holidays

  • Transportation disruptions

  • Other circumstances outside our control

Delivery dates are estimates and are not guaranteed.

12. Lost or Missing Packages

If your package appears lost during transit, please contact us with your order number and tracking information.

Shipment information may be reviewed with the carrier where applicable.

13. Delivered But Not Received

If tracking information indicates that a package has been delivered but you cannot locate it:

  • Check around your delivery location

  • Contact household members or neighbors

  • Contact the shipping carrier directly

  • Allow additional time for final delivery updates

If you still cannot locate the package, please contact us.

14. Failed Delivery Attempts

Delivery may fail if:

  • An incorrect address was provided

  • The carrier could not access the delivery location

  • The package was refused

  • Other delivery restrictions applied

Additional shipping charges may apply if a package must be reshipped.

15. International Shipping

At this time, international shipping is not available.

Orders with destinations outside the United States may not be accepted.

16. Order Changes & Cancellations

Orders may only be modified or cancelled before processing begins.

Once an order has entered processing or has been shipped, changes or cancellations may not be possible.

Please contact us as soon as possible if assistance is required.

17. Contact Information

Store Name: Faruque's Gift Shop

Business Address:
927 Manhattan Ave
Brooklyn, NY 11222
United States

Email: support@faruquesgiftshop.com

Phone: +1 929-360-5986

Customer Service Hours (ET):

Monday – Sunday: 10:00 AM – 6:00 PM

Important Notice

  • Delivery timeframes are estimates only.

  • Customers are responsible for providing accurate shipping information.

  • Additional shipping charges may apply if a package requires reshipment due to incorrect address information.

  • Shipping carrier delays are outside our control.

  • Tracking information should be retained for future reference.